Allphase Business Supplies, Inc. Howell Michigan Review

Today, I received a call at my store in Michigan about our thermal printer. The lady on the phone, Shelly Lynn, said that she was calling about a manufacturer’s update about thermal printer damage. She asked me for the model number of our printer and then told me that there was a manufacturer reissue of the thermal paper that we use and that we needed to rotate it in order to not damage our printer. She said that usually we paid $14.99 per roll (PER ROLL!!), but that there was an increase in the cost. I have been store manager of my location for about six months, but have worked for this store for 13 years. I thought that perhaps we had done business with this company in the past — whatever, no big deal. So someone contacts me about ten minutes after this phone call with an “order I placed ready to be shipped out”” for 18 rolls of thermal paper at $14.99 per roll (ahh! I still can’t believe the price!) and that my total is supposed to be $269.10. I’m like

“”Okay…”” and then he says it’s going to be shipped. Feeling like a complete idiot

I search and to see what we actually pay for thermal paper and I call back Allphase using the EXACT same number they called me from to confirm the “”order we placed””. I get another girl who says she can’t find our order in her system and starts questioning me “”Well

did you order the paper?””

to which I reply “”I don’t need any thermal paper. I am not sure what just happened. I was first called about my receipt printer having some kind of manufacturer update

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Allphase Business Supplies, Inc. Howell Michigan Review is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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