Amazon Phoenix Arizona Review

On August 17th I made an attempt to log-into my account on amazon.com. My attempt failed, so I tried again assuming I possibly had caps on or maybe typed it wrong, again attempt failed. I contacted customer service through the “Call Me Now”” feature and after getting in touch with a rep was told that my account had in fact been blocked but that they could not give me any details whatsoever

which I felt was pretty wrong given the circumstances. I was very polite

no cursing or yelling but I insisted to talk with a Supervisor

I was told that there is no point since they would just tell me the same thing. So basically I hit a wall and was left with an unusable account with absolutely no reason or email being sent to let me know of what the issue was

nMy immediate thought was that this situation was due to a order issue from the day before where on their site a order was marked delivered but when I arrived home later in the evening it had in fact not been. I contacted the OnTract delivery company multiple times attempting to find out what the issue was and was told theyd get in touch with me later. At that moment me and my fiancee had a church meeting and so we left and were gone a few hours and when we arrived back home the package was now left on my neighbors patio that I could see through the small iron fence. So its about 10pm at night and late to do much of anything about the situation. nNow before I had a chance to realize the package was there and now delivered Amazon had issued a refund for the item not reaching my home. This morning I attempted to log in so I could alert them that I would need to return the item because it had in fact been delivered but still needed to return it since they issued a refund

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