Complaint: I bought a Honda Big Ruckus New on 8/21/05 from Town & Country Honda, in Chandler AZ. One of the reasons I choose this scooter over others was the fact that I live on, & around dirt roads. In looking over the Big Ruckus specifications at powersports.honda.com/scooters/model.asp?ModelName=Big%20Ruckus&ModelYear=2005&ModelId=PS2505 it lists “Rear Suspension Single-side swingarm with dual hydraulic shocks with seven-position spring-preload adjustability; 4.7-inch travel””. I never had any reason to question these specifications so I never even thought to check & make sure the parts listed where the parts stated. After riding it for a month
Address: I went to adjust the shocks; because I was taking a rider on my bike & thought maybe a little stiffer would be a good idea. Imagine my surprise when I found only one non-adjustable shock! After finding that I had not got what I had paid for I told the dealer (I already had an appointment
Website: the dealer informed me that I would have to take it up with American Honda Motor Co.
Phone: in a week