American Mint Yorba Linda California Review

Relevant Facts of this Dispute: n3/2/2013 I ordered $14.90 Item from American Mint LLC n4/19/2013 I was charged an additional $85.90 by American Mint LLC, even though nonauthorization was provided by me, to the American Mint, to make this charge. Discussion: nOn 4/19/2013: at about 350PM, I was able to speak to American Mint LLC customer representative. The representative was not able to resolve the dispute. nThe American Mint customer representative informed that I had been enrolled in a collectionnprogram, whereby they would send me items for approval. Further, the customernrepresentative refused to refund my money ($85.90), unless I returned the itemsnthey claim to have sent me on approval (items which I have not received). nFinally, the customer representative told me it was my responsibility to trackndown their lost package. However, I do not view it as my responsibility tontrack down their lost package, because I did not authorize the purchase of thisnitem. nUnder no circumstances did I authorize my entry into the so called collection program,n nor did I authorize any further (automatic) charges to my MasterCard. I have not received any items from American Mint LLC, with the exception of the original item ($14.90) I ordered on 3/2/2013. nI consider my unauthorized enrollment into their collection program to be a deceitful businessnpractice on the part of the American Mint LLC , and so I have reported the American Mint to the Better Business Bureau (my complaint is now one of many). nI also find it interesting that American Mint LLC has been in the news for previous legal issues; including reported legal actions initiated by the state of Pennsylvania, for practices that seem similar to the ones they pulled on me. nI sincerely wish I had never done business with American Mint LLC.

5020 Louise Drive, Suite 300 Mechanicsburg, Pennsylvania United States of America

717-458-9210

www.americanmint.com/

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