Complaint: I too am a sucker!! I have spent over $3000.00 in 2 months on repairs and replacement parts not needed!! I was shown leaks (that weren’t leaking when I took the car in) and talked into replacing parts that I didn’t need. How often do you replace a radiator in a car with 60,000 miles?? How pften do you replace tie rods?? Almost never. Actually, I took the car in to check the brakes for a squealing noise and a basic check. Nothing was done to the brakes, but the struts were replaced. I was told that the car was unsafe and it needed to be done. I have since found out, that it not true; that struts only make the car ride better. I also was charges $400.00 for a 60,000 miles check up. I was given a print out sheet of what was done. In Nov. I took the car back for a noise in the steering wheel and to put a heater hose on(I took the hose to them). They replaced the power steering pump and put the heater hose on. When I picked up the car, it was still making the noise, so I took it back. They then told me the tie rods were worn and that was what the noise was. I questioned that because the tie rods are on the wheels, not the steering wheel; but I was told it would fix the noise. When I went to pick up the car, they showed me a leaking radiator and told me that it was plastic and had to be replaced by a new one. I said that it was not leaking when I left it, but they said as you can see it is now. I had no other choice(or so I thought). Well, $3000.00 later, I have my car back and as my daughter was driving it back to school, the noise is still there. I called, Howard, my sales person, and he said it must be something else, just bring it back. How many times can you trust a business to fix to correct problem, and how much $$money do you have to spend before the business fixes your car. Please, please DO NOT trust this dealership with your car. I am taking steps now to get people in Houston to be aware of this fraud or scam or whatever you ant to call it.. After reading these Ripoff Scamss and the BBB reports, I can’t believe that this business is still doing business!!!!!!!! Candy Suggfarland, Texas
Tags: Auto Repair Service
Address: Howard At The Lexington Location Sugar Land, Texas U.S.A.