Appliance Factory & Mattress Kingdom Denver Colorado Review

At the time of sale They requested an additional $100.00 delivery and set up charge which I paid in spite of the fact that their normal charge for delivery and set up is $35.00. At the time of purchase I indicated to sales people and management that I would not be able to take delivery until Saturday October 15 as I would be in town that week then traveling to Tombstone Arizona then back in Denver on Thursday October 13. THEY SAID THAT DELIVETY WAS RUNNINGBSEVERAL WEEKS BEHIND AND WERE CERTAIN THAT DELIVERY COULD BE MADE ON October 15, 2016. They said I would get a call in a couple of weeks from the delivery Dept. I received a phoneessage on September 30, 2016 saying that they scheduled my delivery for October a time when I would be traveling out of state. I called the number they left on my phone and spoke to an individual. a male person who was totally intractable . rude. non gentlemanally and idiotic. Who said emphatically that he was going to charge me an additional $10.00 dollars per day storage fee for a total of $15.00 day plus other fees for delivery on Saturday. I told this idiot that I had a signed contract and he and his store was in violation of the contract. He then told me that If I showed up at his store to complain an make a scene that he would get a ” baseball bat aftef me. Threatening to assualt me. I am a retired disabled gentleman who bought two appliances from this store in good faith. I hung up after tellung this idiot that he needed to delivrr when in fact I would be home per terms of the agreement and contract. after I took several deep breathes and calmed down. I called the number back and was told by another person that the manager was canceling my sale. This company has a report line that they call a presidents hotline. I called that line four times and left four messages attempting to resolve the matter. I have never received a call back. In the meantime this company has fraudulently charged my credit card $1200.00 without delivery of the appliances in question. They have my money and I don’t have any appliances.”

321 West 84 Th Avenue Thornton, Colorado USA

303-292-4800

Specialty Stores

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