Athene Annuity and Life Company Bonita Springs Florida

Complaint: For years I paid monthly life insurance premiums electronically, where Athene simply requested and obtained premium payment directly from my bank. In December of 2016 they stopped taking premium payments, with no notice to me. I contacted them and askled why they hadn’t taken payment and was advised they were “converting”” my policy and others to a new system and it would take a while. I heard nothing for 6 months and contacted them

Tags: Life Insurance

Address: but received the same story. This happened several more times

Website: but would give me 10 days notice before actually doing so. Fortunately I do not have a large life insurance policy so the lump-sum premium payment

Phone: each time with the same response. I should add that it is EXTREMELY difficult to get through to anyone on their customer service line in order to get any type of explanation. Finally

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Athene Annuity and Life Company Bonita Springs Florida is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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