I purchased a car audio kit from audio blowouts (also operates under thrill audio.com)consisting of An amplifier two subwoofers and 4 speakers. The day the shipment came it was missing two of the speakers and the grills on the subwoofers were cracked. Also the amplifier that was sent was not the one advertised with the package. After several e-mails to Audio blowts, they agreed to send my missing speakers, but didn’t even aknowledge the damage to the subs or the amplifier being different, however I did receive the missing speakers a few days later. The installer attemted to hook up the amplifier and found out it was defective. Once again after multiple e-mails to audio blowouts, they agreed to exchange it for another amplifier. I was given a RMA (return merchandise authorization code) and returned the amp at my own expense. After seeing that it had been delivered through the postal tracking confirmation, I attempted to contact them by e-mail and got no response. After multiple e-mails, and telephone calls, and the fact that they shut down both of their websites it became apparent I wasn’t getting my merchandise. To date I have never been able to reach anyone by phone there and the one number has a fairly elaborate answering system that makes it seem like there are actual representatives there. I have since found other Blogs and review sites that tell similar stories,I only wish I had seen them before I ever dealt with these guys. As of 11/30/09 there other website (thrill audio.com is up and running again). Buyer beware this buisness is a total rip off!
1648 54th Street Brooklyn, New York 11204 Internet United States of America
Audio & Electronic Retail Stores