Best Buy New york New York Review

Purchased HP Laptop on 9/21/2015. Two hours after opening it the screen cracked from behind the glass and rendered it unusable. I brought it back the next day and was told it was my responsibility and I had to pay to repair. A brand new computer that obviously is defective and they will not do anything unless I pay more money. Best Buy clearly does not care about the merchandise quality or clients they have. I will never ever buy a product there again. This was an expensive lesson. Next stop Consumer Protection Board and local media that do segments that focus on customers taken advantage of. Total RIP OFF

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