Best Buy Tempe Marketplace Tempe Arizona Review

Best Buy Geek Squad = Useless! First trip: Dominic (jerk!!!!) said ” we won’t take your computer under warranty until you have recover disc.”” Then warranty will replace the harddrive and they’ll reinstall windows. Told all files were lost. Went home and recovered ALL files by myself. Trip 2: Takes the computer saying they’ll reinstall when harddrive is fixed. 2 weeks later tonight

pick up computer “”policy says we won’t reinstall”” – said he wouldn’t take computer in beginning because we might need serial number for recover disc but they will NOT reinstall. I asked him his name and he waved me off and I demanded his name. I call store manager Chad (AWESOME manager) – said i’m not even close to the first complainton Dominic

this rude person. Policy IS to reinstall. Start reinstall at home and decided to check: they put a 350gb hd in the computer

i gave it to them with a 750gb. NIGHTMARE service! Chad is trying to get an override to fix computer in store with proper harddrive

but might have to send if off again for 2 weeks for THEIR mistake. How do you put a wrong harddrive in. Mind you the second trip where they took the computer

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