I ordered some flowers online at a flower shop. The flowers were never delivered. The only way to cancel is by phone or in person. I called over twenty times and left messages. I finally went in person. I asked for my cancellation and refund and they said their refund terminals were down and I noticed all the lights on their phone blinking and they had the phone off the hook. I quickly began to worry as this seemed like a rip-off store. So I asked for my order to be cancelled and my money back. They offered me another arrangment and I said no. They continued making it and I demanded my refund and they said terminals were down. I left and looked for someone to call and get compensated. No place was found. I feel frauded and I know there are other like me too. I saw a guy walk out crying saying his wife never received flowers before her open heart surgery and that she was now critical. What a place they should be shut down for fraud business.
5255 Beechnut Street Houston, Texas United States of America