I order the Lego Harry Potter Set 4766 Graveyard Duel set. The company only sent me the Instruction Manual – no legos at all. The website shows a picture of a Lego Box (the set) and the description says it has 548 pieces, etc. etc. I never received any order confirmation from the BrickTrainShop.com, but I did receive a confirmation from PayPal, CONFIRMING that I ordered the Lego Set, NOT the manual. Also, when I was going through the Checkout process, they allow the customer to choose the shipping methods and I chose a Domestic Flat Rate Box for $6.95 (because I thought I needed a box, obviously). THEY NEVER CHANGED THE SHIPPING to the Domestic 1st Class Envelope, yet they Shipped the item to me in the envelope anyway, without refunding me the difference. The difference was $1.89, so they not only make additional money from people choosing the wrong shipping and never refunding the difference, even though they do not use the chosen method of shipping, they also make money from people by FALSE ADVERTISING, FRAUD, AND MISREPRESENTATION.NOTE: This company has hundreds of complaints on the internet for the same issue. If the company was legitimate, and cared about resolving this issue, they would have changed/updated their website properly. They never did, because they are making a lot of money this way!
445 S. Camino Los Banos, Internet United States of America
888-434-8690
Toy Stores