Budget Car Rental Elgin IL

Complaint: I feel completely deceived and mislead by the Tucson Budget office. I rented a mini-van for my first vacation with my baby (born on the morning of September 11, 2001) to see the southwest. I ASKED AT THE TIME OF PICKUP TWO QUESTIONS: First, I wanted my husband to be able to drive also since we were renting the mini-van for 12 days (Answer: No problem). No actions were taken and his license was not looked at. Second, I wanted to confirm that I had unlimited mileage since I was planning on visiting Arizona, New Mexico, and Texas (Answer “No problem

Tags: Auto Rentals

Address: you have unlimited mileage””). I rented the car using my Budget fastbreak number so the contract was pre-printed when I got there. He answered my two questions and asked me to initial that I declined the insurance coverage and sign for the rate which I did. He did not indicate

Website: that the mini-van had a GPS on it and Budget knew exactly where I went

Phone: or bring to my attention that there would be any additional charges. I was immediately given the keys and sent on my way with estimated charges on my rental agreement of $673.29. Upon my return of the car on Sunday (12 days later)

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