They do not have a phone number or not even WhatsApp number in order to talk to someone. I even filed a fraud alert with Western Union. I purchased a couple of items from this website after doing some initial research. My research showed only one bad complaint compared to the good ones I saw so I decided to give them a chance. After placing the order and sending the money via western union then emailing them a copy of the receipt, I was told that I would get a tracking number in a couple of days. Well, I have not gotten a tracking number nor any other correspondence from them about my order!