Cobblestone Auto Spa Phoenix Arizona

Complaint: We took our 6 week old 2005 Silver Honda Accord LX into Cobblestone Auto Spa, the first time we had ever used them. We went in for an oil change and the top of the line wash. When it came out it had purple paint on the front bumper. The drivers side headlight is scratched. The left back fender near the trunk has a deep scratch in it. On the rear bumper the paint was scratched off where you can see the black of the bumper. Last but not least, the tint on all of the windows was bubbled. The oil change and top of the line wash cost over $40.00. They did not even vaccuum out the interior of the car. After discovering all of the damage we spoke to one of the facility managers and he informed us that they do not give refunds and all that they could do was run the car through their car wash again. Obviously, we told them no. We had an estimate done for all of the damage and it came to $1087.00 plus 3 days of rental charges. After taking the estimate and pictures back to the car wash, all that was offered to us was the purple paint buffed off the front bumper and a detail. We spoke to the Operations Manager, and he told us accidents happen there everyday but they are most often worse than what happened to our car. After he talked to his assistant and another one of the facility managers that was there that day, he said he had already come to the conclusion that there was no way that the tint or the scratches could have been caused by them. We took our car back there for him and another facility manager to look at. He was the rudest and the cockiest person I had ever met. He told us that there was no way for any of the scratches or the tint to have been caused by them or there machines. DO NOT TAKE YOUR CAR THERE. It is a waste of time and money. Tana Phoenix, ArizonaU.S.A.

Tags: Car Washes

Address: 3739 E. Bell Rd. Phoenix, Arizona U.S.A.


Phone: 602-787-0035

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Cobblestone Auto Spa Phoenix Arizona in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Cobblestone Auto Spa Phoenix Arizona. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Cobblestone Auto Spa Phoenix Arizona is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above review and comments against Cobblestone Auto Spa Phoenix Arizona were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews or complaints and will NOT entertain any request to remove the review on Cobblestone Auto Spa Phoenix Arizona at any cost whatsoever.