Complaint: Cummins Cumberland Inc. mechanics who messed up and caused even more damage and won’t own up to their mistakes Fairmont West Virginia ….. Our truck was towed in for repairs and the mechanic found a bad injector, bad battery, and dirty ECM plug. They were told not to worry about the injector. They cleaned the ECM plug and were supposed to put the bad battery out of series leaving 3 good batteries in series. In less than 24 hours, the alternator went out causing another tow bill and costly repairs equal to what was charged at the Fairmont Cummins. We had to have the alternator replaced and this was all due to the fact that the mechanic at Fairmont WV took a good battery out of series leaving a bad one in series. When we called them to let them know what was happening and why it was happening, they denied that it was their fault even though the mechanics at Baltimore Cummins said that the alternator burnt itself out due to the bad battery being left in series. Fairmont Cummins was to report this matter to their owners/managers and get back with us but we never heard anything from them although we have contacted them several times. We feel they are ripoffs and caused more problems than they fixed with our truck. Britt & Suzanne Clemmons, North CarolinaU.S.A.
Address: 145 Middletown Rd. Fairmont, West Virginia U.S.A.