Complaint: On 10/20/2016 I applied for a refinance loan with this company. After speaking with Mr. Ryan Smith i was approved. He informed me that i had to pay a loan fee of $558.00 of which i did a wire transfer on 10//20/2016. On 11/1/2016 I received a call from Mr. Mark Thomas saying he was in charge of my account and that the investment group was asking for a refundable fee of $1276.00 toward my closing charges. I did a wire transfer on 11/1/2016. On 11/8/2016 I get another call from Mr. Thomas asking for a good faith refundable 3 month mortgage advance payment of $1647.00 of which I sent out the same day by wire transfer. On 11/21/2016 I get a call from a Mr. George Jordon telling me that my account has now been transferred to him and there is a problem. The investment group is asking for an additional 3 month refundable mortgage advance. Well i guess you know that by now we are having serious words because i am questioning everything. After a very long conversation i agree to send the funds. On 11/21/2016 i wire transfer the funds. Well finally that tell me that the check has been approved and processed. Well you can understand how surprised i was to get a call on 12/14/2016 saying i had to pay to have the check Fedx to me. That was $615.00. About a week after they got the check they contact me and tell me i would be refunded the $615.00 plus all the other money i had wired when i received the funds. Well that made me happy except i have not been funded yet. And i pay a non refundable fee for closing costs of $1300.00. Now I can’t even contact them because when i call i get a message saying that the phone number is not a working number, even though it’s the one on the Internet.
Tags: Sales People
Address: 300 North LaSalle Suite 4925 Chicago , Illinois USA
Website: http://[email protected]/