Enterprise Auto Rental Philadelphia Pennsylvania

Complaint: On May 22,2003 I was involved in an auto accident, after calling my insurance company Hartford they made arrangements for a tow and rental car replacement, I am a disabled person and desperately need my car, I waited in the pouring down rain on the side of the road for in excess of 2 hours for a car, after the tow truck, police, left I called Enterprise and asked when was the car coming and was told that I had to have $350.00 in cash. I asked for what? They said they had to have a deposit for the car I asked what was my insurance company for, they did not respond, but insisted that I needed some cash, they bartered all the way down to $100.00, at this point I became suspicious, who ask for that kind of cash on the highway?. I then called the Hartford informed them of the problem ,Michelle my claims adjuster said she had never heard of any such thing. I was forced to call my son away from work to pick me and my groceries up. After arriving at home I called again and was told that I had to have some cash or I couldnt get a car, with limited income I just did not have the money I then borrowed it from my son on his payday which was the following friday (5-24), I went into the facility and was tld that they had to have cash because they were letting me have a $12,000.00 vehicle and they had to have a deposit, which I thought was ridiculous. Whilde discussing the rental agreement I was offered additional insurance for $12.00 per day, not knowing whether my Insurance company covered me, I then asked Andre if I could contact Hartford and then make a decision in regards to purchasing the insurance, he told me that because it was a weekend that I had 72 hours in which to decide on adding the insurance, I agreed, gave him the $100.00, took the keys and left. On Monday I went to Pathmark Upper Darby for a few sale items, parked in the handicapped area went into the store for less than 25 minutes and the rental vehicle was sideswipped (paint damage), I notified the stores security and we called the police a report was filed I then called Enterprise, they requested that I bring the vehicle in and I did, upon arrival I was met by an obnoxious a*****e named Jim he said he was the manager, he looked at the car and demanded $200.00 in cash for a deductible, I asked him was he crazy, he then replied,”whats the matter with you people

Tags: Auto & Truck Rental

Address: dont you understand nothing””

Website: he then suggested that I get into the car so he could see if there was any damage to the vehicle and he would drop me off. I got into the car all the way home I heard comments in re

Phone: you not getting another car if you dont pay the $200.00

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Enterprise Auto Rental Philadelphia Pennsylvania is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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