Phoenix Arizona Review

I placed my order at for some import groceries. i got a confirmation email that my order was processed. my credit card got charged right away and i waited for my order to be delivered.after the proposed shipping time of 5 or so days i was wondering where my order was. so i tried to conatct seller by email asking for a tracking number or if i should just wait a few more days. that inquiry was ignored.2 weeks after order i emailed them again in big red font asking where my order was. then they replied saying that oh “one of the items is out of stock but should arrive shortly””. really?? you tell me the order is processed and then you don’t even have everything in stock? (needless to mention it was showing in stock on the website when i placed the order). how about a quick email saying the order was delayed?so they charge the credit card

knowing that items are out of stock

and then not sending out the order for weeks? that is bad business. and not the end of their bad business practice!i then canceled the order and requested that they immediately reimburse my credit card (this is now three weeks after initial order date). they confirmed cancelation of order (not right away

i had to request that with yet another email) but never really responded to the reimbursement request.the credit card was not reimbursed per my request. another maybe 10 days after i had no reimbursement showing on my credit card i emailed them AGAIN asking where my money is. oh they responded that “”the check for reimbursement was sent out a few days ago””. i guess that’s how they handle reimbursements? could be

who knows. let’s wait a couple of days and see if it will end up in my mail box.not a big surprise

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