After posting my original ad, upper management at Express Home Services went ballistic threatening to fire everyone and make us all take polygraph tests. In addition to this, I received messages from staff pretending to be customers, and even got a half -a**ed response from Mr. Henry GONIF Jaffe himself! This lets me know I struck a nerve-after all, a lie is harmless, but when you tell the truth people like this get bothered! nfor all who missed it,im reposting my complaint below nCONSUMERS BEWARE!!!!!! As an employee of Express Home Services L.L.C., I wish to remain anonymous. I have seen first hand the faulty business practices consumers are forced to endure after signing a legally binding contract. They include, but are not limited to… nProduct Bait and Switch nThis is the most disturbing, and a very common practice used to keep you from cancelling your contract within 72 hours. This happens as a result of promising next day installation of a product that in most cases isnt in their warehouse,and in some cases has not even been ordered by the installation date. “Design Consultants”” show up to your house with a high end sample

and lock you into an agreement.When the installers show up

they will unload inferior laminate product made overseas instead of the high end Shaw or Mohawk product you are expecting-the same goes for top of the line plush carpet being switched out for bottom barrel product in the same color-DO NOT BE FOOLED!Ask to see the box your product originally came out of

not the repackaged box bearing the EHS name.You can request the sample be brought out on the day of installation.You can also request the bill of lading bearing the product name and call the manufacturer the installer picked the product up from.You have the right to question ANYONE coming into your home! nFaulty Installation nEHS has been BOOTED from the Better Business Bureau

and receive countless complaints with the Registrar of Contractors on a REGULAR BASIS.Customer complaints include tile that has been laid crooked and unevenly staggered

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