Fidelity Warranty Services, Inc.

Complaint: I purchased a Ford Explorer from Peachtree Ford in Atlanta Ga in October of 1998. Through the same dealership, I also purchased a 100,000 mile bumper to bumper “PREMIUM”” WARRANTY which practically covers everything but wear and tear. I am currently having to have major work done now. The dealer is required to make a diagnosis and then call Fidelity Warranty to get approval for payment. One electrical part is going to take 3 hours to complete in terms of labor. The Warranty company states that they only pay a maximum of one hour for this labor. Nowhere in the original contract does it say there is a maximum amount of labor hours that the warranty will pay. I advised the representative at Fidelity of this and request he tell me where he got this information. He stated that it is not in contract but that is their rule. When I contacted the dealership they state that it is between me and Fidelity. They have also been very hard to deal with. I advised the dealer that they sold me the warranty and they could assist me. I have fought over this for 2 days and expect to continue to have to fight. I will take legal action if necessary. I am warning all people to be careful of warranties

Tags: Auto Dealer Repairs

Address: they are not worth it. I paid over 1400.00 for this warranty and I would have been better off to keep the 1400 and paid for repairs myself. Believe me

Website: 1 800 327 5172

Phone: I have learned my lesson and I do hope that others can see this before they make the same mistake.”

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid Fidelity Warranty Services, Inc. in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Fidelity Warranty Services, Inc.. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
Fidelity Warranty Services, Inc. is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above review and comments against Fidelity Warranty Services, Inc. were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews or complaints and will NOT entertain any request to remove the review on Fidelity Warranty Services, Inc. at any cost whatsoever.