Complaint: After a hand shake and a promise to keep our payments at a certain price, the contract didn’t meet up to that promise. We went ahead and signed it against our better judgement. After taking possesion a few days later they called and said they had found 2 payments that had been bumped to the end of our lease and they needed more money from us. We felt like that was thier fault they called Ford and got the pay-off. I could have done that myself but that was thier responsibility. So we told them how we felt and they said we call Ford Motor and tell them that it is a work truck and that will take care of it. We did and that didn’t work so they held our free bedliner hostage until we could pay them. They also gave us and estimate on our lease vehicle of around $800.00, that doubled and changed after we signed the contract. We tried to return the truck and work on another deal with them but they didn’t want it back. We talked to everyone ther at oner time or another trying to resolve the problem. We finally gave them the 2 lease payments and they gave us the bedliner. They then informed us that Ford Motors would be billing us for the rest, which they just did. They would normally finance us through Ford but they couldn’t get it done. They must have filed over 15 applications for a loan, I suspect they couldn’t get us financed. which does not look good on our credit report. Joyce palm desert, CaliforniaU.S.A.
Tags: Auto Dealers
Address: 78-990 Varner Road, CA 92230 Indio, California U.S.A.