FireStore Online Dallas Texas Review

Very bad customer service, refund not issued, products not received. In 2014 I place an order for a radio belt and a duty belt. For the radio belt, I recieved duplicate and wrong parts. I was asked to ship the wrong items back to firestore online and I would recieve credit for shipping once it was recieved and at that point, they would re-ship the proper items. The proper items were recieved, but shipping credit was never given. When I recieved the duty belt, they sent the wrong size. When I contacted firestore online, they gave me the same story, to ship it back at my expense and once they recieved the item, they would credit me for the shipping and re-issue the correct item. Still have not ever recieved shipping credit for either of these items. On December 7, 2015 I placed an order with the promise that my husbands Christmas gifts would arrive before December 24th. I called on December 22, 2015 to find out why I had not received my order yet and told that it had been “lost in the mail””. I asked to cancel my order and issue a refund. It has now been almost 11 months since my request. I have called many times and am always told that someone would call me back regarding my refund- which is the same answer that I have recieved the last 3 times that I have contacted this company. To add to this

the watch that I ordered with this has now defective due to poor workmanship. I have absolutely nothing positive to say about this company and will not ever recoomend them to my family or friends and will not ever order form them again. I am frustrated with calling and never getting this problem solved. I feel that they could care less about customer service. I don’t feel like I will ever get my money back or have the defective item replaced that they sent me. My husband got to use his watch for all of three weeks before it stopped working and fell apart. Buyers Beware! Do not do business with FIRESTOREONLINE.”

Nationwide USA

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FireStore Online Dallas Texas Review is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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