Complaint: I paid my property taxes at Heartland Bank on Frantz Road on December 29, 2017. I did receive a receipt for the payment at that time. By the middle of the following week the check had not cleared and the auditor’s website indicated I still owed my taxes I spoke with Heartland Bank on 1/5 and they indicated the check was sent to the county on 1.2 I then called the auditor’s office to see what the problem was and they said just wait, the check will clear in a few days. It did not. I called again on 1/11 and they forwarded me to the county treasurer’s office. The also said, just wait it will clear and your taxes will show as paid. It is now 1/17 and the check has not cleared and my taxes are showing as not paid and the deadline is less then a week away. No one in the treasuer’s office is giving me any information as to how to proceeed at this point and get this resolved..
Tags: Government Services
Address: Columbus, Ohio United States