Complaint: FREEDOM SCOOTERS AKA BMX SCOOTERS (after a name change recently) IN DALLAS, TX is knowingly selling mildewed, rusty scooters with broken parts and even the boxes have obvious mildew spots on the outside. With 2 or 3 day shipping, this damage is not caused by the shipper. Even the parts department and sales people are aware of this problem, but blame the Manager TERRY for sending this trash out. The rust causes problems with steering, the seat and parts break easily on these rusty scooters. They claim they are new, but obviously this damage is either from a leaky roof in their warehouse or being shipped from China. They should return these damaged scooters instead of selling them to retail merchants and leaving us stuck with the loss. They will not give parts that are needed to fix any damage. They do not exchange anything, and basically you are stuck with it. They promise certain colors and send a whole pallet with only 2 colors instead of calling to inform you that they do not have your correct order. They have mysteriously changed their name over the last few months and are operating under the name of BMX SCOOTERS now. The customer service is the worst I have ever dealt with, and TERRY should be fired because of his arrogant rude attitude. The only way you can talk to them is to drive to Dallas, TX no matter where you live because they won’t return phone calls or emails. They should be shut down for their horrible deceptive business practices. We have taken a huge loss due to this because the first order went smoothly, then when we placed a large order we had more problems than we can afford to fix. They are no help at all. We will never do business with them again. BUYER BEWARE!! DON’T BUY FROM THEM UNLESS YOU CAN AFFORD A TRIP TO PICK THEM UP AND INSPECT THE BOXES AT TIME OF PURCHASE! Also, assume that you will never get replacement parts, and that the scooters are the most lousy junk on the market with non-working horns, headlights don’t work, scratches and broken plastic inside the box, rust, mildew, chargers that won’t charge and batteries that won’t hold a charge. This is only a small list of problems. Out of 12 scooters, 12 will have problems. There are plenty of other dealers out there, do an internet searches and find them. If we join together for a class action suit maybe they will learn a lesson. If we quit buying from them, maybe they will finally get out of the business altogether instead of HIDING BEHIND A NAME CHANGE!! Pammie HOUSTON, TexasU.S.A.

Tags: Motorcycles

Address: 13401 DENTON DR DALLAS, Texas U.S.A.


Phone: 800-533-7503

Share Review:
Yes it is. Based on the user review published on, it is strongly advised to avoid FREEDOM SCOOTERS HOUSTON Texas in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from FREEDOM SCOOTERS HOUSTON Texas. Lack of accountability is a major factor in determining trust.
Because unlike, other websites get paid to remove negative reviews and replace them with fake positive ones.
FREEDOM SCOOTERS HOUSTON Texas is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above review and comments against FREEDOM SCOOTERS HOUSTON Texas were submitted by user(s) and have been published as-is. does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews or complaints and will NOT entertain any request to remove the review on FREEDOM SCOOTERS HOUSTON Texas at any cost whatsoever.