January 18, I ordered a pendant from Artisan Jewelry, a division of Gilbert & Frech. I paid almost $50 for the pendant and an additional $7.95 for two day shipping. It is now January 28 and I have not received the product. Late last week, I started calling the phone number on the website and all I get is a message machine, not matter what time of day or night. I started calling every day. Just a machine. The number I’m calling: 919-809-7410. I have searched the internet and any other number associated with them has been disconnected. I have tried emailing them twice. No response whatsoever. I now realize I will never see the pendant, and I won’t get my money back either. The President of this company, Robert Frechette, can never be reached. This man is sitting there getting fat on stealing from people. This company is literally stealing from people. My confirmation number for my shipment: 581559214. I will go on every website from now on and list these people as ripoffs. Ebay, here I come!
1939 110 High House Kipling, North Carolina United States of America