Complaint: In late 98-99 my 98 mustang Gt E-brake (standard tranny) failed and my Car rolled 20 feet down a slight hill and hit a 1.5 ft. high curb and bent my axel 2 degrees causing 5,000+$ in damage. They refused to pay for it and said cause I didn’t put it in gear It was my fault. Then 3 months later I get a recall letter in the mail for my ver problem. They had to replace a part in the E-Brake that was causing it to fail. Again they refused to compensate me. All I wanted was my 1,000 deductable I had to pay, but they refused. I then had a new 3:73 ring and pinion installed and they didn’t even hammer it in all the way so luckily I went to Westway Ford and they fixed it right. Tate Mansfield, TexasU.S.A.
Tags: Auto Repair Service
Address: 701 E. Safari Grand Prairie, Tx 75050 Grand Prairie, Texas U.S.A.