helzberg diamonds mcallen Texas Review

the same happened to me too 5yrs ago. my husband and i went into the store to look at a 1ct diamond that was on sale for $2000. i looked at a few of the same ones and chose the one w/ the least visible flaws. it took me about 30min of examining to choose. i had had it for more then 60 days when i noticed a huge carbon spot and a bubble looking thing. plain as day, starring me in the face. i wouldnt have picked such an obviously flawed diamond. so i went back to the store and told them my situation. they said, ” well we dont display diamonds in the store. every stone you see here is cz and we send it off to be mounted.”” ok

i was not aware that the stone i had examined was a cz. so basically they sell you a stone and pick out whatever stone in the clarity catagory

which means nothing

cuz you can have one stone ine the SI1/SI2 catagory that has flaws right in the middle and one that had flaws to the side where its not so obvious. i chose the one that had flaws on the side and not in the middle and i got a stone w/ two obvious flaws in the middle. they falsey advertise there instore “”diamonds””. had i known my diamond would have been some randomly selected stone

i would have gone to another store where what i pay for is what i pick or picked a higher quality stone. i wish there was something legal i could do….helzberg diamonds needs to post signs about their display stones being cz and not diamonds and the sales reps need to let customers know too. they are a very shady co. when i went to the store to tell them my concern

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