Complaint: I was forced into an extended warranty on my used vehicle purchase. With less than 100,000 miles on my s10 the fan shaft sheared in half thus being a whirling pinball under the hood. Shredding the radiator and the engine overheated. With an aluminum head engine the time frame for engine damage is very short. With no water in the system the temp guage will remain close to the same temp as well. Needless to say the dealer shows 5,300 dollars worth of damage to the engine and cooling system. The fan is covered and the engine is covered under warranty but the radiator is not. Herritage refuses to pay for anything but the fan. There response to me on the phone is that the radiator caused the engine to over heat and is called consequencial damage. So basically a warrantied part stuck a none warrantied part thus burning up the engine which is warrantied. What seems to be the failure to communicate is that an engine will overheat with a missing fan just as easy. Seams to me they need to take care of the warrantied items and I will take care of the none warrantied items. Michael winchester, CaliforniaU.S.A.
Tags: Auto Warranty
Address: 1550 S. 70th Suite 101 Lincoln, Nebraska U.S.A.