Complaint: My company, AAA Copy, provides records retrieval and photocopying services to law firms. Hitzke was a customer of ours, hiring us to subpoena records needed in his Personal Injury cases, with instructions to bill his firm directly for our services. I currently have 37 unpaid invoices on Hitzke’s account, dating from 2012 to 2016, totaling over $4100. That’s 37 times we issued subpoenas, tracked down records, and copied records, and did not get paid for our work. In short, this law firm will hire a vendor to do work for them, and then simply not pay them. I wonder how they treat their clients, of if their clients are aware of this practice. Looking through my collections notes, I can see that we have literally dozens of entries dating back to 2012 where we have called, mailed, emailed, and faxed, to no avail. When calling Hitzke’s office, we are typically transferred to the office manager, Blake. We are told that Blake is the only one who can discuss bills. Blake, in turn, tells us that Daniel Hitzke is the only one who can actually process bills for payment. When we ask to speak with Mr. Hitzke, he is never available. We have never once spoken directly to Mr. Hitzke. I have sent multiple emails to Mr. Hitzke and his staff, asking for someone to just explain to us why we are being ignored. If there is a reason the firm cannot afford to pay us for services rendered, we are willing to listen and to work something out. We would just like the professional courtesy of being acknowledged and informed what’s going on. I have never received an email response from Mr. Hitzke. His tactic of ignoring us only serves to make it appear that he is hiding something. I would advise against working for or with this law firm, as they do not pay their bills.
Address: 100 Oceangate, Suite 1100 Long Beach, California USA