Jiffy Lube east hanover New Jersey

Complaint: On March 20, 2004 I brought my 1993 Jeep Grand Cherokee in for my usual 3000 mile Signature Service 4×4 Oil change. I am a former Restoration and autobody shop owner now retired and do not do oil changes any longer. I do other repairs as needed to my own vehicles. I currently have 222,000 strong running miles and I am the original owner of this Grand Cherokee. As usual I purchased the signature service but got the Hard sell tactics instead. I do not agree with this practice and make a habit of explaining who I am a former technician and engineer by trade. anyone who is familiar with mechanice and their grading system knows AAA is the best you can be. These Z-rated Grease monkeys at best continue to make strong suggestions each time I and other patrons arrive at their shop and make every attempt to sell many items not required at this time. Included in this expensive “quick service”” is vacuuming out the cabin and washing external windows. To date they have never performed or completed either one of these so called “”included”” services. I suggested to the manager

Tags: Auto Service Stations

Address: would you kindly please remind your service Tech’s to include these two services. He became extremely aguitated and defensive suggesting I mind my own business and Im lucky to get the Oil serviced at best

Website: my belt was slipping off the top pulley. I shut the engine down and what we found to our suprise was not a bad belt

Phone: especially if I am refusing to make any additional purchases thru them today. I refused the following services below. I explained all of the work on my Jeep is performed by me on this vehicle and were not needed at the present time because I had already personally completed what they were suggesting below: 1. Serpintine belt replacement 2. Air Filter replacement 3. PCV 4. Breather 5. High mileage oil – ridiculous at best(most likely will be some crude based oil extracted from a high mileage automobile) Upon refusal of the serpintine belt and the other items I noticed the manager with a tech attempting to loosen a bolt near one of the pulley’s

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