Do not expect to return items that don’t fit. They are located in China and make it impossible to return dresses. Even though I did not order a custom made or sized dress, just a regular off the rack size the dress measurements were not accurate and 2-3 inches too small. I sent the customer service person photos showing the dress was very much smaller than their size chart and they still refused to take the item back and refund my money. Their answer was to take the dress to a local tailor and have it fixed.