LA Carpet Costa Mesa California Review

First of all, LA Carpet has many locations around Southern California. LA Carpet is the parent corp. of Universal Flooring, a DBA. There are several Universal Flooring locations.nWe bought Shaw carpeting from this firm. The carpet literally had bald spots within one year. The carpet was so shoddy our vacuum cleaner literally pulled the yarn out of the backing (standard Hoover upright vacuum for houses). Carpet was warrantied for 12 years against wear and 12 months for just about everything that could happen to a carpet. Both Shaw Carpet and LA Carpet refused to honor the warranty. We had to file a Small Claims Court action. nAfter we filed the Small Claims action, Shaw Carpeting refunded our money back to LA Carpet. LA Carpet refused to give us our money back or give us any other carpet. Basically, we were told to go pound sand.nLA Carpet made us take them all the way to court. They refused all offers to settle by buying different carpet and us putting in more money for the other carpet. The Judge agreed in his ruling: LA Carpet sold carpeting that was not “fit for warranty of merchantability””. Legal term meaning we were sold shoddy and inferior goods.nIt is my opinion that you DO NOT DEAL WITH THESE PEOPLE. You will be sorry!!!nAlso

go look them up on the Better Business Bureau site. They don’t belong to BBB. When I checked around

I found 48 complaints against them. All unresolved. All for doing the same thing they did to us. Universal Flooring

although a new DBA of only 1 year

already has a bunch of BBB complaints listed too.nWhat it appears that LA Carpet is doing is ripping consumers off until the word gets out. Then they change locations and put up a Universal Flooring sign.nAfter the judge ordered them to return our money

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