LASSENS NATURAL FOODS & VITAMINS STAFF AT THE CASH REGISTER TOTALLY IGNORED ME AND MY SORE RIGHT FOOT WITH THE BOOT ON IT AND NEVER INVITED ME TO THE FRONT OF THEIR VERY LONG LINE! 2535 Hauser Boulevard Los Angeles, California 90016 Friday, September 8, 2017 c/o V.I.P. Corporate Executive LASSENS NATURAL FOODS & VITAMINS 4071 East Main Street Ventura California 93003 805-644-6990 Regarding: Very Serious Complaint Dear Lassens Natural Foods & Vitamins Corporate Executive: Good Morning or Good Afternoon to You! How is your day today in sunny Ventura, California and/or wherever else You are in the World? My day is going fine, thank you, except due to the Fact that back on Wednesday, September 6, 2017 at approximately 3:57 PM, I did Not Have A Very Good, nor Positive Shopping Experience at your Lassens Natural Foods & Vitamins store located at: 710 South La Brea Avenue, Los Angeles, California 90036 (323) 648-7980 due to the following reasons: Your Waiting Line was absolutely Disgusting, Horrendous, Inappropriate and Uncalled for. Please Note: I am currently suffering from a Pain Just Above My Right Ankle By My Achilles Tendon whereby I was Wearing A Special Boot To Protect My Right Foot that Doctor Bobby Pourziaee, my Podiatrist Had Put Me Up In and it was Very Evident and Well Seen by Your Staff Employees That I Was Currently Suffering And Needed Some Assistance. Well, Your Very Disgusting and Uncaring Staff Did Not Have The Fair, Nor Honest Decency, nor Respect to Invite and/or Move ME To Come To The Front Of The Line Due to the Nature Of My Current Condition. Not Only That, but while Struggling To Wait In Your Very Long Pitiful and/or Unnecessary Line, I asked for HELP from Your Cashiers stating that I am in Extreme Pain and Need To Come Up To The Front Of The Line Due To Waiting For So Long With This Special Boot On My Right Foot. Not One Single Staff Member, Nor Cashier Came To My Rescue! They Just Looked At ME and Simply Ignored ME and Kept On Working As If Nothing Was Said. I was so Angry and Disgusted Over The Rude, Impolite, Selfish and Unprofessional Behavior That I Had Received In Your Store. Please NOTE: It was Not until One Of Your Customers Actually Felt Sorry For ME Who Could Clearly See And Notice That I Was Struggling and She Happened To Be The One Who Invited ME To Come Right In Front Of Her, (Instead Of One Of Your Uneducated Staff Members Who Should Have Been Doing This From The Very Beginning)! Shame On Your Lassens Natural Foods & Vitamins Employees! Since I am so Angry and Pissed Off Over This Low Class Lassens Natural Foods & Vitamins Customer Service Experience, I am Now Publishing Negative Reviews To Let The Whole World Know How I Was Treated In Your Lassens Natural Foods & Vitamins store. Enclosed, in the attachment, please find a copy of my receipt for your review and further reference. Here is some information that I was able to retrieve from the receipt for your reference and further review. Thank You. Lassens Natural Foods & Vitamins 710 South La Brea Avenue, Los Angeles, California 90036 (323) 648-7980 9/6/17 3:57 PM Receipt #: 104218 Clerk: VALERIE B. Store: WLB Terminal: 04 Reference #: 000040718 If You would like to contact ME back in order to discuss my letter of Very Serious Complaint in further detail, then please call ME on my cellular phone number at: 323-xxx-xxxx. You may also email ME back at: (((REDACTED))) or [email protected]. You may also write back to ME at: (((REDACTED))) Los Angeles, California 90016. I am more than looking forward to hearing back from You with a Positive Response some time in the very near future. Thank you. Sincerely yours, Howard P S Angry, Pissed Off And Upset Lassens Natural Foods & Vitamins Customer Executive, Volunteer Writer For Google And Tripadvisor Websites /HPS Enclosure: Please See The Attachment For A Copy Of My Receipt For Your Review And Further Reference. Thank You.
710 South La Brea Avenue Los Angeles, California USA