In the spring of 2012 I received a phone call from a salesman from Liberty. He said that he had done buisness with the person whom previously had my job and wanted to make contact with me. I ask where he was located and he said his business was here in town but was in the process of relocating and that was part of the reason for the call, they needed some business. I ask for a catalog and he said he would send it to me. He called back in a day or so and kept pestering me to buy something. I finnally agreed to purchase a half case of 4 foot floresent bulbs, just to help the guy out. Cases have 30 bulbs so I thought I agreed to buy 15 bulbs. In a week or so we recieved a case of 30 bulbs which is the industry standard case size. I never recieved a catalog. Our accountant paid the first bill which was for $498.90 Then the company kept sending invoices so the accountant inadvertently paid a second invoice for $498. I got a call then from the salesman named Jeff Montgomery informing me that I had actually ordered not a half case but a half MASTER LOT of 180 Bulbs and that I would be recieving the other two cases of 30 bulbs shortly. I tried to explain that I had only ordered 15 bulbs to no avail. I ask why the bulbs were 10 times more expensive than what the single bulb retail price would be and he said it was because they were guaranteed for 10 years or 10 times as long. I told him that was B.S. and that florescent bulbs last for 10 years anyway. For the past 6 months we have been getting harrasing and threatening phone calls because after paying $997.80 they claim we still owe $498.90 for the final case of bulbs! nP.S. I read with amusement the rebutals to some of the other posts. The rebutal guy named Zach123 uses the same sentence structure as the Liberty salesman that keeps calling me! Small world? Company with one employee?
PO Box 1358 Randalstown, Maryland United States of America