Loweu2019s-speak: we wonu2019t meet your needs but we will tell you what you want to hear u201cBackorderedu201d Means: We have no idea if we can get this item, in fact, it is very likely you cannot get it from us, but we will tie up weeks of your time and money, under the pretext of fulfilling your request. u201cDiscontinuedu201d Means: Some time ago it came to our attention that the make and model you requested, (the manufactureru2019s newest), was discontinued; we stopped being concerned with it but our policy is never to tell you when such is the case. If we did, you might go ahead and buy the product somewhere else instead of purchasing the model you did not want from us. u201cSimilar modelu201d Means: This is not what you need to complete a uniform set of appliances in your kitchen and while it wonu2019t help your resale value it will serve to most immediately promote our sales. Donu2019t check your kitchen or paperwork. u201cCustomer Serviceu201d Means: Loweu2019s secondary team meant to maximize profit and minimize customer distractions. u201cCustomer and Executive Careu201d Means: Loweu2019s Public Relations and Damage Control Group u201cIt will be there September 12u201d Means: We have no idea if it will be there September 12th. u201cIt will be there September 13thu201d Means: Or, not. See September 12th and u201cdiscontinuedu201d. (((REDACTED))) Means: This is where I should have gone in the first place and you should too. (((REDACTED))) had my refrigerator in stock (more than one) and it will be here three days from now. I am not an employee, nor a shareholder of (((REDACTED))) or Loweu2019s. I just appreciate businesses who are very good at what they do and such was not my experience at Lowes where this appliance was concerned.
Wallingford, Connecticut USA
Shopping Centers & Malls