Marque Urgent Care Laguna Beach California

Complaint: 1-6-16 Went in for cough, vomiting, antibiotic. Dr. Stan Wasbin prescribed not only the incorrect tests and supplies, but Dr. Wasbin gave no or wrong directions on how to conduct the tests. I had to get corporate headquarters to refund my taxi fare I spent going to the lab the next day. Upon my next visit to Marque Urgent Care, Dr Stan Wasbin was very rude to me. He said I was no longer welcome there because I upset his office Mgr Magda on my last visit? All I had done,( via phone, I never met her), was complain about the substandard medical care and incorrect tests and instructions I’d received. I explained to Dr Wasbin that I was never out of line, simply stated I was sent with lab orders with no or wrong instructions of which the lab generously corrected. I requested taxi refund to which she (Magdna)refused to commit to but got angry. Corporate handled the refund and was told all facilities would be instructed on proper lab instruction being given to patients. I had to retest, courtesy of lab kit given by lab…refund of taxi given by Corp. Dr Wasbin said: “I remember you

Tags: Doctors

Address: you upset staff here & MAGDA

Website: Nov 12

Phone: (I only spoke with Magda & receptionist). “” I the went straight to Toni Perrotto @ corporate who handled refund and promised better treatment. Instead

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