Michaels Arts & Crafts Store has recently started a n[B]new Return Policy which is an nInvasion of Customer’s Privacy[/B] n[B]Cash returns accompanied by original current receipt nrequire scanning of customer’s Driver’s license or Passport into Michaels ncomputer database!!!! [B]So in other words, if you pay cash for an item at nMichaels instead of using your credit card, and then need to return it. you nmust not only show your Driver’s license in order to receive a refund, but theynscan it into their computer database also. [I]This occurs even though you have nyour original receipt and are returning on time, not late. n[/I] nThe news is full of examples of store and corporation ndatabases being invades by hackers. n[B]This PRIVACY VIOLATION ON THE PART OF MICHAELS ARTS AND nCRAFTS cannot be tolerated n[/B] nIt is inappropriate to require scanned ID, or any ID for nthat matter, when a return is accompanied by a valid timely receipt. There is no need for a store to know our nname, address, our DL number and then, worse yet, store it in a database. This practice exposes customers to identity ntheft, sale of our personal information, nand is wrong in principle. nRead the Fine Print on your recent receipts to see this new npolicy. There were NEVER any signs at the registers about this change, so ncustomers have been victimized with nnotice only AFTER making the purchase nVote with your feet and patronize only the stores that nrespect their customers’ privacy and STOP SHOPPING at those that don’t. nContact Michaels corporate- If we do not protect our nprivacy now this will open up a path for more erosion of our privacy. nMichaels Stores, Inc. nAttn: Customer Service n8000 Bent Branch Dr. nIrving, TXn75063 nWrite or use the email form on Michaels website under n”contact us”””
8000 Bent Branch Dr. Irving, Texas 75063 Irving,, Texas United States of America
1-800-642-4235
Hobby Shops