MicroCenter Warren Michigan Review

Dear Microcenter, nI experienced THE WORST EVER customer service in your Madison Heights, MI store. First of all…I am NO idiot when it comes to computers…not by any means. So when one of your sales reps asks me “Awww…did you pick that one out all by yourself honey?”” Not am I only offended…but I cannot believe you would hire some jackass who treats your paying customers like idiots!!! Plus I showed him a thing or two!!! nNext we will go onto your service department… nI take in my computer…that I just bought 4 weeks ago…to have the card reader replaced because it isn’t working. No big deal it happens and it is under warranty…right??? WRONG!!! I am told by the first person who greets me at the counter “” This is no big deal

I should be able to have this to you by the end of the day”” (That means Monday

September 17th in the evening since I dropped it off at NOON) So I call at 7:00 in the evening and ask if my computer is ready as I was told it would be. I am on hold for 12 minutes before I hang up and call again – because your ever so helpful people are too brain dead and lack the common sense to pick the phone back up and say that I may be on hold for more than a minute or two!!! Finally after another 8 minutes (we are up to 20 minutes now) I am told that diagnostics are running on it. I call back Tuesday

September 18th and am told (after being on hold for ANOTHER 23 minutes) Sorry

but diagnostics are running on it. Do I really look like an idiot??? Same story on Wednesday

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