San Francisco California Review

I ordered an item from this company. When I received it, it was obviously used. The box was open, packaging material was missing, and the item did not work. I contacted the company requesting to return the item and receive a full refund. They did not respond to my request. I finally filed a dispute with my credit card company, then they responed to me. They agreed to offer a full refund including shipping and my return shipping costs once they receive the refund. I sent the item back to them and waited. Delivery confirmation showed they received the item, but they did not issue a refund. After several long phone calls, they stated that I will see my refund in my account in 2-3 days. I finally received my refund, but it did not include any of the shipping charges I paid and they said they would refund… After several more calls and emails, I am told they will not issue an additional refund because it is not their policy. I am very frusterated… I contacted my credit card, but they stated they cannot handle the issue regarding shipping charges… Guess I’m out of luck… Please stay away from this dishonest, cheating company…

950 East 10th Street Internet United States of America


Audio & Electronic Retail Stores

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