Complaint: I hired Nationwide to transport my 7 Series BMW from Ohio to California. I paid them in full upfront. Nationwide lied that they would pick up my car in 2 days. They charged me higher fee and refused to honor competitor’s quote (even though their quote said they would match other quotes) because of the “expedited”” pick up. They never picked up my car. I called them at least a dozen times. “”Will”” always said “”car is being picked up now.”” Or
Tags: Auto Shipping Companies
Address: “”I will check with driver and will call you in 10 minutes with status.”” He did not call me back a single time
Website: but it was closed already.”” “”Truck broke down.”” I finally spoke to “”General Supervisor”” Al Ameda. He admitted no one had tried to pick up the car. He said car would be picked up within 2 days (same promise as Will’s for almost 2 weeks). When I requested lower fee because pick up was not “”expedited
Phone: and would pretend he did not know who I was when I called him back. Will had a different excuse why my car hadn’t been picked up everytime I called him: “”Truck too big