Occidental Allegro Vacations Corinth Maryland

Complaint: In July of 2012, my husband and I traveled to Cozumel, Mexico. Upon exiting the airport there a person stopped us and explained how we could get cheaper rate tickets to various attractions while we vacationed in Cozumel. During the purchase of the tickets, one requirement was to tour a resort the next day. The following day we met the sales person at a restaurant who introduced us to another salesman that would finish our tour. Upon arrival at the Occidental Allegro office, a salesman gave us a tour of their resort. It was beautiful and very elaborate. He then took us back to the office and show us a catalog of many vacations sites like the one he showed us. At that time he gave us a price for the vacation club package that he had just shown us. Believing we were going to receive what he showed us we purchased the package. The next year we made our reservation with excitement for a glamorous vacation in Playa del Carma. Upon arrival, we were very disappointed that our room was nothing in comparison to what we had been shown. The following day we went to Occidental Allegro’s office and reported our compliant. We were told they could do nothing about it. Later we contacted the owner, who promised us the next vacation would be what we had been shown. Needless to say, it wasn’t. We complained again. We were told we had to stay with the purchased plan, but our reply was we were not getting the purchased plan. At that point, we stopped paying the monthly fees. We were contacted and told the fees would be reduced which they were. At the end of the year, we noticed on our report the difference between the reduction and the original fees were tacked to our balance. We called the company but nothing was worked out. We told them they could have our package along with the upfront fee and all monthly fees, and they could re-sell; therefore profiting them. A few month later we received a letter from a collection agent. The collection agent said if I paid $9,000.00 Occidental Allegro would drop the collections and the case would be closed. So I borrowed the money and called the lady from Monterey Collections. She said I would have to pay more. By this time I had to retire to assist with care for my elderly mother and could not afford any more money. It went to collections. Now my husband is disabled and we surely cannot pay for this scam. I would appreciate any advise as to how this company can be reported as a Scam and this debt be removed from my credit score. Thanks

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