Pep Boys Ontario California

Complaint: Took my 1998 Ford F-150 into Pep Boys for a standard oil change. Head mechanic Sean went out to move my truck in to the bay to change the oil. He came back and said that I need new tires. I went out to see what he was talking about. The tires have had a slow leak and I had had another mechanic that I trust inspect them about a month ago. I agreed that I needed new tires so I signed off that they could make the switch to new Future tires. I was quoted a repair time of about 2 hours. I left and returned about an hour later. When I returned to the shop, Sean came up to me again and said “Hey

Tags: Auto Service Stations

Address: you also need a new air filter”” I said

Website: and new air filter. So I’m a little pissed but not really because I needed the tires. Everything seems fine. I pick up the car

Phone: “”What else do I need?!”” He showed me the dirty air filter and I begrudgingly agreed to have the new filter installed. The new filter was only $12.99 and no labor cost. Total cost of oil change went from 24.99 to $555.84 for new tires

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Pep Boys Ontario California is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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