Complaint: Awhile ago, maybe two years ago, my uncle sold my mom a 1988 white nissan sentra, it was beat up and broken down… My mom and I took it to Pep Boys, numerous times but they did nothing for my car.. They didn’t tell us that the head gasket was blown. So we kept going back to them and paying them more and more money to look at our car… Then we finally took it to Strauss Auto after it stalled on me in the middle of a highway… Even they wouldnt tell my mom what was wrong with the car…..Then We took it to a car place in Spotswood NJ…… They said that the head gasket was gone, the brakes were bad, there were live wires in the car that we didn’t know could have easily exploded with me in the car…. Back to Pep Boys… At Pep Boys, they approved my mom for a credit card that was worth 2,500 dollars… So my mom told them to have it fixed.. They still didnt fix the d**n car… And on top of all of that ,, the credit card that they approved my mom for,later, was only 800.00 or somewhere around there.. Now to this day my mom and I are in debt because of them,,, I hope they read this!!!!!!! You ripped us off, I hope no one goes to your company anymore!!!! I can’t believe you would have the nerve to rip off two innocent females, thanks!!!!! Cherice south amboy, New JerseyU.S.A.
Address: pepboys.com East Brunswick, New Jersey U.S.A.