Complaint: Rented A Car from this company. Had to return early in the morning. Got only 5 hours sleep and it was pouring the rain when I returned their car. Retrieved my items in the rental car and went straight home from their lot. After returning home I noticed my car had been hit on left side behind front door. Causing damage to my vehicle in their lot. They asked me to come in next day to show them. After doing so they cleaned the black mark with orange cleaner and said they would talk to manager. The manager never called me back. I called them and they said that nothing like this has ever happened on their lot. I guess they thought I was lying. The black mark was still present and they cleaned it so there is guilt right there. My car was hit on their lot and no where else. They will not pay for the damages. Informed me that they did not have insurance to cover cars sitting on their lot while renting from them. So if you rent a car from these people. I suggest you do not park your car on their lot. They are a terrible rental car place. So I suggest you not rent a car from them at all. I was also pulled over by police in their rental car for the temporary tag not being low enough for police to read. So that shows incompetence right there. I have tried every way possible for them to admit to the damage that happened on their lot. I guess I will picket there place next week with a sign so everyone who walks in the place will know how badly they handle business. I am also speaking with a lawyer about the whole situation. Brooke Green Mountain, North CarolinaU.S.A.
Tags: Auto Rentals
Address: 3200 Bristol Hwy Johnson City, Tennessee U.S.A.