Phoenix Remanufactured Transmissions – Phoenix Hard Parts – Silverado Industries…

Complaint: 8/30/05 I Was searching Ebay for a reasonable deal on a quality rebuilt automatic transmission for my 1994 Dodge cummins diesel. I came across the many listings from Phoenix rebuilt transmissions aka Phoenix hard parts, Silverado Industries etc. It was a very polished, glitsy listing withs tons of verbage that led me to believe their rebuilt trans would be every bit as good as the original, if not better. An impressive warranty program etc. Since this trans is a notorious failure, I hoped their level of business volume would come with the expertise and customer service you would expect when you spend a couple thousand dollars with someone. Without a local trans shop of good reputation, I decided this was the way to go. I bit! In the Ebay listing there was a pop-up floating around with their phone number to answer any questions. Wanting to be sure I would order the correct trans, I called the number. First mistake! While talking to Jon, he politely took my order, saying I’d get the Ebay deal. This was not a purchase through Ebay and I have no recourse through them nor can I leave the negative feedback I feel they deserve. $1150.00 for the trans with “free”” billet torque converter

Tags: Auto Parts

Address: $500.00 for the core charge

Website: I saw that the bell housing was smaller and shaped different. I had scheduled vacation time off from work to do the install when trans arrived. Mistake two

Phone: $375.00 for shipping both ways. $95.00 for a trans cooler that I was told I must use to bypass stock unit or there would be no warranty. I could’ve drove 45 miles one way to schucks and bought a similar cooler for around $50.00

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Phoenix Remanufactured Transmissions – Phoenix Hard Parts – Silverado Industries Port Townsend Washington is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
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