PIONEER GARAGE, INC. YORBA LINDA California Review

I purchased garage doors with a lifetime warranty. nDoor bracket broke and I contacted them with replacment request 11 7 08. nThey acknowledged my life time warranty and said they would UPS out the part. n11/17/08 no part. Called and they said they would get back to me regarding this. No phone call. nCalled 11/24/08, in am. Said they would call me in a “few”” minutes re: the problem. Called at 3:00 pm

said they would call me in a few minutes re: the problem. nNo phone call back

no part sent. nLousy customer service

haven’t been able to open my garage door in nearly 3 weeks. nDrove to another garage door company and just bought the part myself. nYour company is only as good as the followup service it provides

which is none with this company. Do business elsewhere. nRoberts complaintnYORBA LINDA

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