Complaint: Popular Ford on Coney Island Ave. in Brooklyn, the service center from hell. DO NOT EVER BRING YOUR CAR IN FOR REPAIR OR SERVICE HERE. On April 28,2003 I brought my 2002 Lincoln Town Car in for service for a brake light that was staying lit on my dashboard. 1.I was told that I could wait for the car that it would be taken car of that day. 2.3pm in the afternoon, after waiting hours, I was told that they couldn’t find the problem to leave the car and it should be ready the next day. 3. Tuesday April 29,2003 I called a few times during the day to find out the status of my car, and was told, they still didn’t find the problem, to stop calling, when the car is ready they will call me. 4. Wednesday April 30,2003 came and went without a phone call. 5. Thurdsday May 1,2003 I was told that the ECU module had to be replaced that the car would be ready later in the afternoon. 6. Friday May 2,2003 I called at 4:30 pm to find out if the car was ready, I wanted to pick the car up at this point, get it out of that shop and bring it to Bay Ridge Lincoln Mecury Dealership in Brooklyn, and was told that the entire dashboard was apart that the car wasn’t ready. 7. Sat. May 3, 2003 I was so disgusted with the service at Popular Ford I headed over there and told them I wanted the car back NOW. Low and behold there was the car, dashboard put back together. I asked “why didn’t someone call me to tell me that the car was ready? It has been here for 5 days

Tags: Auto Repair Service

Address: and all of a sudden it’s ready? I get in the car

Website: they fixed it so good that the light didn’t come on at all even when the emergency brake was on. 8. I went back on Monday May 5

Phone: and saw that the brake light was off