Protection Plus, Inc., Complete Automotive Repair Services, CARS Huntingtown MD

Complaint: We purchased a used vehicle and to protect ourselves, we also purchased an extended warranty the same day. A few months after buying the vehicle we experienced problems and called CARS warranty company to make sure we did everything by the book. CARS said we could take the truck anywhere for repairs. The repair facility came to the conclusion, after SIX WEEKS of back and forth with the warranty company, the vehicle needed a new transmission and some rear end work. CARS was not convinced and wanted the entire transmission torn down. Of course, CARS does not pay for diagnostic work but would not pay anything unless the work was done. After many days of diagnostic work (at $72.00/hour), CARS agrees that the transmission is bad. Now eights weeks later (with no vehicle while I make car payments), CARS decided that we can only put in used parts, nothing new, and that $72.00/hour was too much to pay, they would pay $48.00/hour labor rate. Well of course the repair facility will not warranty used parts so we opt to pay the difference out of pocket for new parts. Through it all, every person I ever spoke with at CARS was as rude and nasty as anyone I have ever encountered. Now 13 WEEKS later (still no truck), CARS decides they will pay $1380.00 OF A $4800.00 repair bill! This is OUTRAGEOUS! They make us wait months while all along making car payments and running up thousands of dollars in diagnostic costs and they pay whatever the want. This was certainly not in the contract. Here is the real kick…that was back in December, it’s now May, we haven’t seen a single penny. No one returns our calls and several times when we have called them, they have hung up on us after hearing our name. Isn’t that a great way to run a business? What a scam…collect money for a warranty and never pay a dime out on it. BEWARE of PROTECTION PLUS INC., COMPLETE AUTOMOTIVE REPAIR SERVICES!!! Lois Huntingtown, Maryland

Tags: Auto Warranty

Address: 4431 William Penn Hwy Murrysville, Pennsylvania U.S.A.

Website:

Phone: 888-335-6838

Share Review:
Yes it is. Based on the user review published on OutScam.com, it is strongly advised to avoid Protection Plus, Inc., Complete Automotive Repair Services, CARS Huntingtown MD in any dealing and transaction.
Not really. In spite of the review published here, there has been no response from Protection Plus, Inc., Complete Automotive Repair Services, CARS Huntingtown MD. Lack of accountability is a major factor in determining trust.
Because unlike OutScam.com, other websites get paid to remove negative reviews and replace them with fake positive ones.
Protection Plus, Inc., Complete Automotive Repair Services, CARS Huntingtown MD is rated 1.67 out of 5 based on the reviews submitted by our users and is marked as POOR.
Never trust websites which offer a shady ‘advocacy package’ to businesses. Search for relevant reviews on Ripoff Report and Pissed Consumer to see more unbiased reviews.
The above review and comments against Protection Plus, Inc., Complete Automotive Repair Services, CARS Huntingtown MD were submitted by OutScam.com user(s) and have been published as-is. OutScam.com does not edit, alter or remove content published by it’s users. There’s no amount of money a business can pay to manipulate their reviews or complaints and OutScam.com will NOT entertain any request to remove the review on Protection Plus, Inc., Complete Automotive Repair Services, CARS Huntingtown MD at any cost whatsoever.
>