I purchased my furniture in June 2013. Have made my payment every month, over 250/mo. Cash price of a bed and sectional 2409.99 before taxes. I call in October to get cash price and am told 2200 if I paid it out that day. Now it is January 2014 I have never been 30 or more days past due. My payments are due on the 15th of the month. Today is the 22nd. I have been out of work and making ny payments late but never past the 30 days. The manager tells me she is going to turn me over to collections and repossess my furniture. Which will show on my credit as a repossession. And they will also persue charges to garnish my wages to collect the rest. Which is over 7000.00. Keep in mind this is a 1200 dollar mattress and a 1200 dollar sectional. I am not 30+ days past due in order to be sent to collection agency so she threatens to send me to legal department. I have asked for months to have the regional manager to call me. Never calls. My couch has been damaged since the 2nd week I’ve had it. It’s under warranty and supposedly was going to be fixed. They sent a ghetto repairman to my house and he stuffed some foam in it, super glued it, and left. It was supposed to be a temporary fix. They order me a new part. Never comes. They send the wrong piece twice. And then never show up or call again. Nor do they return calls.. only tell me it’s been ordered.
7800 Rogers Avenue Fort Smith, Arkansas USA